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“I wish I had read reviews before I decided to waste my time shopping online with this joke of a company! I placed an order on February 27th, 2015.

I ordered 2 types of fabric, some D rings, and fiber fill. I did not get a confirmation email from them until the next day, stating that I had placed my order on the 28th, which was a lie. They promised my items would be at my house in 3-5 business days and I would receive a tracking number shortly. Well 5 days later and still no email or tracking number.

I emailed them and then decided to call instead. The woman on the phone told me the entire order had just shipped today, what a coincidence, and I would receive a tracking number shortly. 5 hours later I get the email and see that only the *** D rings and fiber fill shipped! I call back and wait another 45 minutes to talk to someone.

This one tells me, "Oh, that's weird your fabric didn't ship". She checks the warehouse and says they are out of stock! It was in stock when I ordered and not just a few pieces, a lot of each fabric. So now I am paying shipping on some *** fiber fill and D rings when what I really needed was the fabric.

She tells me to call back in a week and they will honor the price I was given to begin with, if the fabric is in stock. I tried to cancel the rest of the order and surprise surprise, that's a great big NO. I am pregnant and due any day now, I need the fabric for baby items I am making. I can't waste time calling to see if they ever have fabric in stock.

The closest store is on the other side of town. I will no longer be giving them my business in any way shape or form! I was already mad that they constantly send me useless coupons, or they only take the price down to what I would normally pay at other stores anyways. This company is a joke!

DO NOT use their online service EVER!!!

If I hadn't called would they have just never informed me that my fabric was out of stock? ”

Reason of review: Problem with delivery.

Location: Colorado Springs, Colorado

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