Joann Fabric - Jelly Roll

302 of 449 Joann Fabric reviews

I bought the 18 piece Low So Tweet (#13453063) Flannel Jelly by The Land of Whimzie.I realize that the customer needs to trim some of them but I had to trim EVERY one of them.

When made straight, I ended up with their width being between 2" and 1 1/2". Needless to say, my quilt project won't happen with this. I called customer service and had to leave a message.....I'm still waiting for them to call me back.

Then, I tried to submit my complaint and it won't because it has to be at least 100 words.What is wrong with you people?

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Reason of review:
Damaged or defective
Preferred solution:
Let the company propose a solution
Product or service
Flannel Jelly Roll
Review category
review #526999

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Had the same issue 9 Yes 9
302 of 449 Joann Fabric reviews

Sep 08, 2014 #867445 Johnstown, Pennsylvania, United States

I was contacted by the Consumer Services Coordinator later that day and she was extremely kind and apologetic!

1 0 Reply

Sep 16, 2015 #1034499

Glad it worked out for you!

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