Dandridge, Tennessee
1 comment
Not resolved

They don't tell you where the meds are coming from because it is not from the USA.They will not answer phone calls.

I waited over 2 hours to have my call answered in the order it was received. They never returned my call at the number they ask you to leave your name and number and the support email is a joke. They NEVER contact you. You cannot return your product unless you mail it back overseas and you risk them saying they never got it because you cannot get a return authorization.

Tried to file dispute with credit card company and they told me I had to send it back across seas. I think Capitol One is in cahoots.

I'm dumping my credit card also.It's all a scam.

Review about: Jns Pets Return Policy.

I didn't like: Ignoring my repeated requests.

Review #679358 is a subjective opinion of a user.

1.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Product or Service Quality
Price Affordability
Location
PRODUCT OR SERVICE Not specified
Reason of Review / Monetary Loss Poor customer service / $157
Preferred solution Full refund

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Anonymous
#1037512

I have also been trying to reach them....it IS a joke!!!!only I am NOT laughing.

So I may as well forget getting my 285.00 order, not to mention wanting to change the dosage.If there's a rip off out there.....I'M sure to fall victim to it AGAIN....They will definitely hear from me one way or another!!

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