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Contact JNCO Customer Service

JNCO Phone Numbers and Emails

Customer Service Number:

  • (323) 260-7329
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JNCO Email:

Customer Service
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JNCO Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • JNCO Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    97% phone 3% email
  • The best phone number to call JNCO is (323) 260-7329.

  • The longest wait times are on Friday, while the shortest are on Thursday.

  • People call JNCO mainly because of return/ replace, request for information, shipping and delivery.

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How to Contact JNCO?

Most Popular Number:

(323) 260-7329
Total calls: 70 Last call: Feb 25, 2026

Clients can call the company agents using a single customer service helpline, (323) 260-7329. This is the official JNCO phone number preferred for general inquiries and assistance, especially those requiring an immediate response. However, calling might not be helpful if the issue requires detailed documentation or additional proof. In such cases, users may seek advice on how to consult further or explore alternative options.

Like the official contact number, the JNCO email, cs@jnco.com, is the only one available to contact the customer care agents. However, it may not ensure as quick responses as when calling the support team, especially during periods of higher request volume. Still, it remains a reliable method for sending complex issues, feedback, and suggestions.

Users seeking to discuss their problem with JNCO customer service in person can visit the company’s head office at 1501 Rio Vista Avenue, Los Angeles, California 90023, United States. However, they must do so after confirming the time for the agents’ availability and booking an appointment in the relevant department. Those who are unable to arrive in person can send a letter to the JNCO headquarters, as it would be both secure and convenient.

Although the company has unspecified operational hours, clients can reach JNCO customer service during regular US business hours, and the team will try to respond as soon as possible. If the request is not handled quickly, it might be because the issue is complex. In such cases, it is best to wait until you hear back from the agent, instead of reaching out yourself.

JNCO’s website features numerous self-service resources and options to connect users with the company’s representatives. For instance, clients can browse the FAQs covering various topics and guidelines for consultation on the Contact Us page. This page also features the company’s official emails along with the option to initiate a live chat with JNCO customer service. Clients can also find the details about the company's services, shops, and policies at the bottom of the same page.

PissedConsumer Club

Contact Information

JNCO Website:

JNCO Help Center:

Corporate Office Address:

JNCO
1501 Rio Vista Avenue
Los Angeles, California 90023
United States

JNCO Rating Based on 6 Reviews

Rating details

1.6
more details
Product or Service Quality
Delivery Service
Website
Value for money

Rating stats

Rating trend

Summary of JNCO Customer Service Calls

70 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JNCO?

Return/ Replace Question:

  • “Return that never has been processed for store credit.”
  • “Exchange”
  • “Issues with Exchange”

Request for Information Question:

  • “Question about return”
  • “Need assistance on a order”
  • “No confirmation of order”

Shipping and Delivery Question:

  • “Items never shipped”
  • “Order not delivered-refund not received”
  • “Why hasn't my order shipped out? It was it was supposed to arrive today.”

Activation/ Cancellation Question:

  • “Cancellation”
  • “Would like order cancelled - order number: 185149”
  • “Cancel order”

Product/ Service Question:

  • “Problem with order”
  • “Broken Jeans”
  • “Urgent error on order”

Payments and Charges Question:

  • “Need in store credit for jeans returned on jan 2nd”
  • “I was double charged”
  • “Charged 4 times”

Refund Question:

  • “My refund”
  • Refund

Other Question:

  • “Jeans”
  • “Un cobro no autorizado”
  • “I still haven’t received my order”

Compare JNCO Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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