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Contact JN Bank Customer Service

How to Reach a Person at JN Bank

Verified Contact Information

Toll-Free Number:

  • 1-888-991-4065
    From Jamaica
Call Now
Send Message

Customer Service:

  • 1-888-991-4066
    From Jamaica
  • 1-800-328-0387
    From United Kingdom
  • 1-800-462-9003
    From United States and Canada
  • +1 876 906 5343
  • +1 876 926 1344

Customer Service:

helpdesk@jnbank.com

Complaints/ Feedback:

complaints@jnbank.com

Legal:

dpo@jnouk.com
Privacy Inquiries
jngroupdpooffice@jngroup.com
Privacy Inquiries

JN Bank Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular JN Bank Phone Number
1 (888) 991-4065
Average Hold Time
00:04:05
Average Calls duration
1 minute
Most Popular JN Bank Email Address
helpdesk@jnbank.com
JN Bank Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (4% reported full resolution)
View full overview
PissedConsumer Club

Contact Information

JN Bank Website:

JN Bank Help Center:

Corporate Office Address:

The Jamaica National Group Limited
2-4 Constant Spring Road
Kingston, Saint Andrew Parish
Jamaica

Why Customers Call JN Bank?

Top Reasons of Customers Calls

  • Request for Information 31%
  • Account 29%
  • Customer Inquiries & Issues 22%
  • Payments and Charges 7%
  • Product/ Service 3%
  • Cards 3%
  • Staff 2%
  • Payments & Transfers 2%
  • Activation/ Cancellation <1%
  • Employment <1%

Request for Information

31%
  • "I want to know if my card is still active"
  • "Checking my account"
  • "Want information on my account"

Account

29%
  • "Trying to reset my password"
  • "Password needs to be changed"
  • "To get in my account"

Customer Inquiries & Issues

22%
  • "Mortgage"
  • "Money"
  • "Re email"

Payments and Charges

7%
  • "I have a transaction I wanna check"
  • "Does the utility bill has to be in the name of the receiver"
  • "I did a deposit to Everton Wilmot account through your ATM in black river it never goes through the machine took the money and I got no reciept as I I want to make a query"

Product/ Service

3%
  • "Expired password"
  • "Loan"
  • "Want to know if my sister can draw money from my account"

Cards

3%
  • "To setup money card"
  • "My remittance card got stolen"
  • "Bank card"

Staff

2%
  • "To speak with a staff member"
  • "Customer service"

Payments & Transfers

2%
  • "Money transfer"

Activation/ Cancellation

<1%
  • "Re cancellation and refund of transfer"

Employment

<1%
  • "Employment opportunity in New York St . USA ."

Compare JN Bank Customer Service To

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
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