Contact JLo Beauty Customer Service
How to Reach a Person at JLo Beauty
Verified Contact Information
Toll-Free Number:
-
1-800-704-7551
Customer Service:
-
1-877-424-1117
Legal:
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1-888-961-3877Privacy Inquiries
Media:
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1-888-853-3169Opt-out of Marketing Emails
JLo Beauty Emails:
Customer Service
General Info
Legal
DMCA Inquiries, Privacy Inquiries
JLo Beauty Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular JLo Beauty Phone Number
1 (800) 704-7551
Average Hold Time
00:02:38
Average Calls duration
5 minutes
Most Popular JLo Beauty Email Address
social@jlobeauty.com
JLo Beauty Live Agent Availability
35% of callers successfully reach a real person
Issue Resolution Rate
Medium (42% reported full resolution)
Call Volume by Day
View full overview ›
JLo Beauty Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
| Most Popular JLo Beauty Phone Number | 1 (800) 704-7551 |
| Average Hold Time | 00:02:38 |
| Average Calls duration | 5 minutes |
| Most Popular JLo Beauty Email Address | social@jlobeauty.com |
| JLo Beauty Live Agent Availability | 35% of callers successfully reach a real person |
| Issue Resolution Rate | Medium (42% reported full resolution) |
| JLo Beauty Customer Service Rating | 5 out of 5 |
| Overall Customer Sentiment | Mostly satisfied |
| Contact Method Distribution | 90% phone, 10% email |
| Common Reasons for Contact | Activation/ cancellation, product/ service, shipping and delivery |
| Prepare before the call to JLo Beauty | Email, phone number or address or zip code |
Call Volume by Day
Contact Information
JLo Beauty Website:
JLo Beauty Help Center:
Corporate Office Address:
JLo Beauty and Lifestyle, LLC
9200 Sunset Blvd., Ste 820
West Hollywood,
California
90069
United States
Summary of JLo Beauty Customer Service Calls
79
TOTAL
CALLS
CALLS
04:55
AVG CALL
DURATION
DURATION
42%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JLo Beauty?
Activation/ Cancellation Question:
- “Cancel”
- “Cancelled merchandise I didn’t order for second time”
- “Cancele mi membresía y me descontan de mi tarjeta”
Shipping and Delivery Question:
- “I want to stop shipping”
- “Package”
- “Item ordered and delivered, the box was empty”
Payments and Charges Question:
- “Charge me without my authorization”
- “I have been charged monthly for your product when I have not received your product since January. I canceled the product”
- “Overcharged”
Product/ Service Question:
- “I only received two products for my subcriptions orders. Also one of the products doesnt even have lids on it. Very dissatisfied customer.”
- “Damaged products received”
- “Complaint”
Request for Information Question:
- “Question on order”
- “Wanting to talk to some one I sent my beauty kit back wanting my refund”
- “Question about my recent order”
Account Question:
- “Y’all took money out my account”
- “Y’all took money out my account I didn’t order”
- “I didn’t agreed on any auto subscriptions, when I made my purchase on November 25, or on the 25th, but on my bank account says , JLOBEATY charge $91.77 with out my permission”
Refund Question:
- “I need a refund”
- “Refund”
Other Question:
- “Reclamo de un cobro”
- “I'm a big fan”
- “Subcripsion jlobeuty”
Compare JLo Beauty Customer Service To
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JLo Beauty