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Contact JLG Customer Service

JLG Phone Numbers and Emails

Toll-Free Number:

  • (877) 554-5438
Call customer service
Send Message

Customer Service:

  • (717) 494-1285
    Used Equipment Center

Headquarters:

  • (717) 485-5161

Legal:

  • (240) 313-1829
    DMCA Inquiries
  • (888) 832-7797

Media:

  • +6 128 718 6300
    Marketing Inquiries

JLG Emails:

General Info
Legal
GDPR Inquiries
Media
Marketing Inquiries
Is this your business?

JLG Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    100% phone 0% email
  • The best phone number to call JLG is 8775545438. 82% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Sunday and Wednesday. The average call time is 29 seconds.

  • Be prepared for the call as JLG may ask you for the following information to identify you as a customer: phone number, address or zip code or first and last name.

View full overview ›

How to Contact JLG?

Most Popular Number:

(877) 554-5438

JLG customer service phone number is 877-554-5438. To contact the Used Equipment Center, please call 717-494-1285. If you urgently need to call the headquarters directly, dial 717-485-5161.
If you are a legal professional who needs to address a privacy inquiry, call 240-313-1829 to reach out to the legal department.
Do you have a marketing inquiry? Would you like to discuss it with the corporate PR specialist in person? If so, call +6-128-718-6300.

If your issue is not time-sensitive, consider contacting the company via email. JLG email address for getting a general overview of the company, its services, and products is info@jlg.com. All legal professionals who have GDPR inquiries and seek to connect with the corporate legal team should send their messages to dataprivacy@oshkoshcorp.com.
If you have marketing inquiries and requests, send them to marketingaust@jlg.com.

The company’s headquarters is based in Mcconnellsburg, Pennsylvania. If you seek to contact the company offline, send your letters to the following JLG address: JLG Industries, Inc., 1 JLG Drive, Mcconnellsburg, Pennsylvania 17233-9533, United States. The Legal Administrator mailing address is as follows: JLG Industries, 12712 Crayton Blv., Hagerstown, MD 21742.

JLG customer care representatives are available during normal business hours. However, the hours may vary during the major holidays. Thus, to make sure you are aware of all possible schedule updates, contact the support team in advance.

JLG website allows customers to submit their inquiries via an online form. To fill out the form, all you need to do is go to the “Contact Us” page and provide the required information. After you submit the message, it will be sent directly to the support team and one of the customer care agents will be in touch with you to assist.

PissedConsumer Club

Contact Information

JLG Website:

JLG Help Center:

Corporate Office Address:

JLG Industries, Inc.
1 JLG Drive
Mcconnellsburg, Pennsylvania 17233-9533
United States

Other Info (opening hours):

Legal Administrator Mailing Address:

JLG Industries

12712 Crayton Blv.

Hagerstown,

MD 21742


More contact details

Fax:

+1 (717) 485-6417

JLG Rating Based on 1 Review

Rating details

1.0
more details
Turnaround Time
Exchange, Refund and Cancellation Policy
Value for money
Customer service

Rating stats

Rating trend

How Good is JLG's Customer Service?

Jordynn Vom
Jordynn Vom
Feels Satisfied | May 21, 2024

I was able to explain my problem. Spoke with Heather really good customer service to hear the problem immediately received it in the mail about 10 days later. Great job thanks.

Read full quote
Letesha Idj
Letesha Idj
Feels Disappointed | Jul 27, 2023

Useless!

Read full quote

Summary of JLG Customer Service Calls

11 TOTAL
CALLS
00:29 AVG CALL
DURATION
25% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JLG?

Request for Information Question:

  • “I have a jlb boom 40 ft deluxe and would like to know where the sr is”
  • “Technical support”
  • “Wrong ID on scissor lift can I get it corrected”

Account Question:

  • “I have a JLG with a L 27 code outriggers locked down. Did test for inputs check fine need to know where I need to go from here.”

Staff Question:

  • “Customer service”

Shipping and Delivery Question:

  • “I can't get the web page to accept my serial number”

Product/ Service Question:

  • “Working on a 400s”

Other Question:

  • “Outriggers won’t go down”
  • “Oil drain”
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