JLab Audio Phone Numbers and Emails

Toll-Free Number:

  • (866) 358-6640
    Return/ Cancelation Issues
Send Message

Customer Service:

  • (405) 445-7219

JLab Audio Emails:

Customer Service
Jobs/ Career
Media
Press Inquiries
Is this your business?
PissedConsumer Club

Contact Information

JLab Audio Website:

JLab Audio Help Center:

Corporate Office Address:

JLab.
2281 Las Palmas Dr., suite 101
Carlsbad, California 92011
United States

Other Info (opening hours):

Hours:
M-TH: 8 am - 4:30 pm (PST)
Fri: 8 am - 2 pm (PST)

More contact details

JLab Audio Rating Based on 9 Reviews

Rating details

2.5
more details
Advertised vs Delivered
Style and Design
Website
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

Summary of JLab Audio Customer Service Calls

98 TOTAL
CALLS
04:08 AVG CALL
DURATION
11% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JLab Audio?

Product/ Service Question:

  • “Buy new product”
  • “Earbuds not working”
  • “Earbud not working”

Request for Information Question:

  • “Enquiry and how to connect Bluetooth”
  • “Question about product”
  • “About my warranty”

Payments and Charges Question:

  • “My jlabs pro wont charge”
  • “Charge case”
  • “Lost charger box”

Return/ Replace Question:

  • “Return”
  • “Replacement”
  • “Trying 2 get ANOTHER replacement set of earbuds!”

Shipping and Delivery Question:

  • “Tracking my earbuds”
  • “I haven't got my order”

Other Question:

  • “New earphone issue”
  • “Lost or of my earbud”
  • “Earbuds”

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