Wrong Size, Defective Dress, JJsHouse not paying Return Shipping Costs..

158 of 304 Jjshouse reviews

I received dress on March 24, 2015 promptly.Dress is wrong size and ruffle edges unfinished and popping out.

I immediately provided proof Picture of lower front ruffle between the bodice and skirt. Fabric is not sufficient to conceal the joints, rough edges popping out. Ordered US Size 6 Bust size 34 1/2. I received Bust size 31 1/2.

I tried to be patient and reasonable. I sent email back and forth for 7 days now and no resolution. Wedding is April 4th. I was offered approx.

$15.00 for alteration.

Actual total cost of Alteration/Fix is $78.00.JJS not honoring return with free shipping.

This review is a subjective opinion of a user.
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More Review Details

Reason of review:
Damaged or defective
Preferred solution:
Full refund
Monetary loss:
Product or service
Bridemaids Dresses
Review category
Ceremonies and Events
review #615318

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158 of 304 Jjshouse reviews

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