Not resolved
1.0
Details
Customer service
Exchange, Refund and Cancellation Policy
0 comments

I ordered a red cocktail/evening dress and cover up. The dress does not fit and they will not take the product back.

I had to scramble to get a dress that fit for an event. I can not nor will I use the dress that I got from JJ's House but they will not take the dress back and refund my money. I have been emailing with the company for about five days now, all they keep saying is they will offer me a percentage off my next order.

They keep offering me coupons to order new items. Why in the H@LL would I order something else from a company that is not working with me to resolve the issue at hand.

Product or Service Mentioned: Jjshouse Evening Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $200.

Preferred solution: Full refund.

JJsHouse Cons: Return policy and customer service, Will never order from them again refund policy is non existent.

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