Not resolved

June 2018

Unsatisfied with fit of dress and they will not return order. Claim is it custom fit and made to order. You order from a standard size chart, it is NOT Custom order with your measurements. They do not stand by there product.

Here is there refund policy on Sizing or Fitting Issues:

As all of our dresses are hand-sewn and customized, the finished gown may vary by approximately one inch in either direction of the specified measurements. To ensure that your dress will fit you perfectly, our tailors have reserved additional fabric in the seams to allow minor modifications.

Will never order from them again.

Product or Service Mentioned: Jjshouse Bridesmaids Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $105.

Preferred solution: Full refund.

JJsHouse Cons: Return policy and lack of communication.

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