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I Selected 2 dresses online using the drop down size box as I do with every other site. Selected my usual size. I was so excited about my selection that when it took almost 3wks to receive them I EMAIL the company. I received the dresses 2 days later. I am 5ift9in these dresses are for a woman around 5ft. On the packing slip it reads to contact them for return information and return form. Ha!!! Apparently the drop down size selection constitues "Custom Made" in their eyes. Their suggestion was to take the dresses to a tailor and have them altered.

No Returns. How can this be "Custom" if you requested no measurements?!

No Returns No Exchanges NO GOOD!!!

I wouldn't take the risk ladies. It isn't worth the headache!

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Anonymous
#1667513

You should always look at a size chart never assume your size is the same at all sites online from what i can see this is just poor shopping choices

Anonymous
#1586404

Same issue. One sized item should designed to fit small Chinese ladies not eurpean. Cannot get address to return items to!

Anonymous
#1473187

I am waiting for details to return my items. Value of£211 .

00 up to now I v had no details from them after contacting customers service. Yesterday.

Anonymous
#1436699

Unable to get a UK contact address to return goods

Anonymous
to Anonymous #1673865

I too am waiting for return address???? If anyone has it, please let me know?

Anonymous
#1350895

I'm dealing with this right now but I cannot get anyone to call or email me back!!!!!! How were you able to get in contact with them?

Anonymous
to Alexis #1586631

I'm having exactly the same problem! They have taken 173 pounds from me and I have heard nothing!!!

Anonymous
Boston, Massachusetts, United States #1204199

I am having the exact same problem with them. Would not buy a dog diaper from them!!!!!

Anonymous
Pompano Beach, Florida, United States #1197838

having a problem with them to.

Anonymous
#1125075

I also ordered a dress from JJ House same thing happen to me . The dress does not fit so I am out of 209.00 and a dress which not fit. THE WORSE PLACE I HAVE EVER SEEN I WOULD WARN EVERYONE STAY AWAY FROM THEM !!!!!!!!!!!

Anonymous
#1124465
just call your credit card company -you have the buyers protection and they will help resolve the issue. BUT first try and do it through JJ House then collect all your information then call the credit card company
GOOD LUCK :)
Anonymous
#1111601

It says on the website about 4 weeks delivery and for $20 why not provide your own measurements?

Anonymous
#1099535

Anyone bought wedding decos from jjhouse?? I would like to know how u went with buying them?

Anonymous
to Anonymous #1640021

Great

Anonymous
#1094679

Please Ladys, STOP Buying from CHINA.. Buy USA..

Do your Homework don't let the Beautiful Post of dresses fool you..

Check first where are you buying from, if is outside from the United states Don't waste your Money.. Buy from USA USA USA

Anonymous
to Anonymous Westminster, California, United States #1203784

Same here I bought a dress from then when I got it wasn't not even close to what I ordered is just a cheap,cheap dress, ugly, and returning the dress it will cost me 78.00 dollars.

Anonymous
#1094672

Thank you for the comment. I was planning to buy 500 dollars in long dresses and shoes but lately I have been doing my homework,which is to check the store reviews first.

Thanks to you I will not spend my money here. I will shop at Macy's in New York Instead where I can try my clothes & shoes instead.

It seems those dresses are for little skinny chinese girls.. Thanx for posting.

Eve, F

rom New York

Anonymous
#1079966

Dresses made in China. BEWARE!!!!!!!

Look up no phone number as well as no address. Buy your dresses at Macy's or Nordstrom Rack. They sell beautiful dresses and you will be able to try them on.....!

Let's make America Great again! Stop buying from China!beyyxiv

Anonymous
#1063095

I would like to know where the dress that I ordered is. It has been over ten days.

My name is Lucy Long and my address is 15 Grace Court.

Bay Shore, NY 11706. Where is my mother of the bride dress?

Anonymous
#1029061

I wish I had read this prior to purchasing the dress which as the lady on the top stated, does not fit me even though it was my size. I agree with her...DO NOT BUY FROM THIS COMPANY!!!

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