I had been looking at the website for a long time before i had ordered a dress for my graduation. On ordering my dress i went through the size guide and found my perfect size was a 10 so didn't need any alterations, or so i thought!!!
i ordered the dress on a Friday to Ireland ( 50 euro in total for delivery!!) and received it on Monday. I looked at the packaging only to notice it came from CHINA?!?!?!?!? and once i took it out of the box i tried it on only too find that it was four inch's smaller on the bust then was stated. I contacted customer service only to get a reply,which took ages, to be told i cant get a return address as "many of our customers are unable to measure themselves properly" and when i explained i am happy to purchase another dress from them IF i get my money back i was told " we can issue a refund of 15% of the dress value" which would leave me with 24 euro!!!!!!
which wouldn't leave me with a strap of a dress!!!! Long story short, DO NOT buy from this website as their customer service is *** and you will be left VERY unsatisfied!!!!!!!!!!
Product or Service Mentioned: Jjshouse Dress.
Monetary Loss: $210.