Not resolved
1.4
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Website
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I ordered a junior bridesmaids dress for my daughter. We were short on time so I took measurements and chose the size closest to the size chart.

It was sooo off. It was much too small for my daughter and it did not fit at all. They refused to give me a refund. Never ever buy from this company.

They suck at customer service! I finally got a 25% refund on a $80 dress that my daughter will never wear! What a joke this company is. They have no idea how to keep customers and get referrals.

This is not how you run a business if you want repeat customers. I am so disappointed. I had to find another dress quickly which I ended up buying on Amazon. I hope that I can sell the dang thing and make up for it that way.

I will be telling everyone to NOT buy from JJs house. What a ripoff!

Product or Service Mentioned: Jjshouse Bridesmaids Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $60.

Preferred solution: Full refund.

JJsHouse Pros: Selection.

JJsHouse Cons: Refund policy and size chart.

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