London, England
Not resolved
1.0
Details
2 comments

My dress for a wedding. The poor delivery company DPD contacted me by text and advised when they were going to delivery.As I work I requested that I collected it and agreeda date.

I have been told by DPD that they have lost my parcel, they advised me I needed to contact JJS who would be able to resolve the situation. JJS have told me it is not their problem and contact he delivery company.

I have no dress, am out of pocket and stressed going round circles. Save yourself the stress and avoid this company.

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Poor customer service.

Preferred solution: Deliver product or service ordered.

JJsHouse Cons: Service.

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Anonymous
#1136894

I have been trying to reach the company for over a week about a complaint on a dress and they Will NOT return my emai . Terrible customer service!!!

Anonymous
#1130646

go for legal advice!

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