Muskegon, Michigan
Not resolved

How can you sell dress's online and not allow people a reasonable return. I bought 3 dresses for a wedding I will be in 3 different styles to see what would work best for my body shape and when I tried to return the 2 that didn't work I could not get my return request to go through.

Then when it finally did a day in a half later. Its now been 4 days and I have not heard from them to process my return. I read on their site they had a easy return policy.

I did not research where they were located I never would have bought from them knowing my product would be coming from China. Knowing that it would be impossible to return what didn't work.

Product or Service Mentioned: Jjshouse Wedding Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $390.

Preferred solution: Full refund.

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