Pedricktown, New Jersey
Not resolved
2.8
Details
0 comments

i ordered a flower girl dress and i ordered the wrong size by mistake and they will not do an exchange! i want the same dress just smaller size and i would have incurred all shipping charges but yet they still would not return the dress.

do not ever shop on this site! the products are nice and I guess sizing would be good but not everyone understands how to measure. if there is nothing wrong with the dress and tags are still on it all they will is put it on a shelf until someone else wants the same dress and size! but yet they still wont take it back!

all they want is the sales they are not interested in customer service at all!

Product or Service Mentioned: Jjshouse Customer Care.

Reason of review: Poor customer service.

Monetary Loss: $104.

Preferred solution: exchange the dress for the size i need!.

JJsHouse Cons: No return level or full attention to customer service, Return policy, Refund policy.

  • Formal Gown
  • Jjshouse Nightmare
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