I got this dress for a reunion. It came all wrinkled and the quality for the dress is less than acceptable, however because it is not damaged I can't return it.
You also have to send a picture to customer service. This is the most unacceptable experience I have ever had. Oh dear and now I can't even send a complaint unless I have 100+ words. DO NOT use this company.
As far as I'm concerned it is a scam and should not be allowed. There are people who simply do not like the quality of an item once they receive it and that is not acceptable according to there policy!
Product or Service Mentioned: Jjshouse Customer Care.
Reason of review: Poor customer service.