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Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Product or Service Quality
Value for money
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1 comment

Ordered a dress for my son's wedding it totally did not match the color, did not look anything like the website photo. The dress was made cheaply, if I wanted to look like an 80's prom dress I could of went to Goodwill and bought one for $20.

They insist the dress was made to order. That is BS!, I believe they pulled it off the shelf right with the other 1,000 horrible products. I Contacted company 6 times. The return and refund policy states if not happy with product it can be returned for a refund.

Only custom made products cannot be returned. I only wish I had seen this review before ordering because I am out $150.00 and stuck with a crap dress!

Product or Service Mentioned: Jjshouse Mother Of Groom Dress.

Reason of review: Not as described/ advertised.

Monetary Loss: $140.

Preferred solution: Full refund.

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Anonymous
#1658161

Terrible, terrible service. Paid extra £17 for 3-6 days delivery but my dress has not arrived.

Horrible customer service!

Please don’t use this site! Cheap skates.

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