Pinellas Park, Florida
Not resolved
4.0
Details
0 comments

They are full of ***! They don't refund and suggested they either give you 30% off another dress or 20% off your current dress.

It doesn't fit and they say every dress is made to order. Well, I didn't give them measurements and ordered a size 12 which I normally wear in dresses. I can't get the zipper close to getting all the way up! Yes, they suggested I take it to a tailor here.

What good is that going to do.

There is no reason they cannot let me return the dress and get a different size. Wish I would have read these reviews before ordering....Don't order from them!!!!

Product or Service Mentioned: Jjshouse Customer Care.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $176.

JJsHouse Pros: Selection.

JJsHouse Cons: Cant exchange for larger size, No return level or full attention to customer service.

  • incorrect size
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