They are full of ***! They don't refund and suggested they either give you 30% off another dress or 20% off your current dress.
It doesn't fit and they say every dress is made to order. Well, I didn't give them measurements and ordered a size 12 which I normally wear in dresses. I can't get the zipper close to getting all the way up! Yes, they suggested I take it to a tailor here.
What good is that going to do.
There is no reason they cannot let me return the dress and get a different size. Wish I would have read these reviews before ordering....Don't order from them!!!!
Product or Service Mentioned: Jjshouse Customer Care.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $176.
JJsHouse Pros: Selection.
JJsHouse Cons: Cant exchange for larger size, No return level or full attention to customer service.