Featured Not resolved
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
0 comments

Do not order from this vendor! After ordering a dress and shoes for my daughter, they arrived and the dress, especially the hem with had an appliqué detail was in terrible condition!

There were frayed ends, burnt segments and no efforts to sew the appliqué on with any beauty or skill. The dress was also extremely small, and the shoes entirely too large. When trying to return the items, you will be ensnared in a week long (or more) written dialogue with a "customer service representative" who will offer you bogus things, like a 15% refund, or 40% off your next order. They will withhold the return address from you for as long as possible and they will require you to pay to ship the items back to Hong Kong at your own cost.

I paid $22 shipping to start with!

At worst, I would liken this business to a scam that overcharges for poor quality, ill-fitting items and refuses to allow you to return them. I've been robbed of $100 and still need to buy my daughter a new dress and shoes.

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Poor customer service.

Monetary Loss: $100.

Preferred solution: Full refund.

JJsHouse Cons: Refund policy.

  • Jjshouse Ripoff
Do You Have Something To Say ?
Write a review

Comments

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment