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In spite of what appears to be a return policy, they DO NOT. My daughter ordered a dress from JJsHouse.

Unfortunately, the dress didn't suit her or fit her well. Therefore, she followed the instructions on the website to process a return. What a surprise she got when they told her "no returns." This is a VERY deceptive company. VERY POOR CUSTOMER SERVICE in spite of them saying when we called that "customer service is important" (?!).

I urge you DO NOT DO BUSINESS WITH JJsHouse!!

I'm sorry we did. This was supposed to be a dress for her wedding reception, what a double disappointment...she is stuck with a dress that won't be worn and out the money.

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $120.

Preferred solution: Full refund.

JJsHouse Pros: Pricing.

JJsHouse Cons: No customer satisfaction, And how the after sales team didnt help recitfy the problem.

  • Dress Refund
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