Saint Paul, Minnesota
Not resolved
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Poor customer service! I was online with "Helen" for over an hour because a 5% off coupon code wouldn't work.

After I was about to give up on my order "Helen" said that she would take care of the 5% on my order and that I would get an email after putting my order in without the coupon code. Well low and behold they said nope! You can't apply a coupon code after the order has been placed. Never did I see, read, or hear of a "no return" policy.

When I receive the dress I realized it was too gaudy looking, not like the picture.

But hey, that happens, right? So I go to their "return policy" link one day after my dress came via UPS and they email me saying "no returns"!

Product or Service Mentioned: Jjshouse Clothing Coupon.

Reason of review: Pricing issue.

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