Saint Paul, Minnesota
Not resolved
1.6
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Advertised vs Delivered
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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0 comments

Poor customer service! I was online with "Helen" for over an hour because a 5% off coupon code wouldn't work.

After I was about to give up on my order "Helen" said that she would take care of the 5% on my order and that I would get an email after putting my order in without the coupon code. Well low and behold they said nope! You can't apply a coupon code after the order has been placed. Never did I see, read, or hear of a "no return" policy.

When I receive the dress I realized it was too gaudy looking, not like the picture.

But hey, that happens, right? So I go to their "return policy" link one day after my dress came via UPS and they email me saying "no returns"!

Product or Service Mentioned: Jjshouse Clothing Coupon.

Reason of review: Pricing issue.

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