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Our Quinceanera dress did not look nearly as pretty as the picture. It was not full and fluffy as pictures.

We are in the process of trying to send it back, but they are slow to respond with their hidden "Product Return" form. Now they are requesting pictures of the gown to see if they can offer suggestions. Also, the dress was poorly packed (crammed) into a SMALL cardboard box. Then the icing on the cake was we had to pay $53.08 C.O.D.

for a customs? charge that was not mentioned when we bought the dress.

The dress was fully paid for with tax and shipping at the time of purchase.

Product or Service Mentioned: Jjshouse Dress.

Monetary Loss: $400.

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