Sent me a dress Two to three sizes too small. Dress was defective.
They refused to return. They offered me 20% off a future order haha like I would spend another penny with them. The other option is they would pay 40% of alterations- dress can not be altered. Customer service a joke they don’t stand behind their product or their on return policy.
Before I ordered I talked to customer service and they assured me that if there was anything wrong with the dress or with the size I could return for refund as long as in perfect shape.
This company should be banned to sell in the USA. Buyer beware they are not legitimate.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Return, Exchange or Cancellation Policy.