I too, like many others, I am discovering ordered 3 dresses for my son's wedding with the expectation that they would follow their own return policy. NOT.....
I too have been offered the same 10% refund or a 20% coupon for an additional dress. I cannot afford to do that. Crazy thing is, I like 2 of the 3 dresses. One of them just looked horrible on and was not my style, that is ok and they should understand this.
All I wanted was to exchange one of the dresses for a different size as we all know now that their sizing is way off. And they will not even exchange a dress.
I have never experienced anything like this and I shop online as others do all the time. Very disappointed in this company Buyer beware.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Poor customer service.
Monetary Loss: $600.
JJsHouse Cons: Refusing to let me sent products for exchanges, No exchanges, Horrible customer service, Bad sizings.