Ordered two bridesmaid dresses and a petticoat. Paid shipping fee, then a month after the items were delivered, I received a bill from DHL charging me for customs- £74!
I am currently in disputes with JJHouse over this, so far they have offered a voucher for their site- yes because I am going to buy more items from you and receive another DHL invoice- what a joke.
This additional cost is not advertised on the order at any point. They very much hide this- a total scam.
I've never had customs bills and yet order from abroad all the time, including China.
Order from somewhere else.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: hidden customs costs.
Monetary Loss: $100.
Preferred solution: Full refund.
JJsHouse Cons: Hidden costs.