Baltimore, Maryland
Not resolved
1.0
Details
0 comments

I purchased a bridesmaid dress from JJ's House and it arrived within days. The dress looked cheap in person and I was unable to zip the dress (the dress did not match the size chart).

I immediately contacted the company and asked for directions on how to return the dress for a full refund. I was told I had to take pictures of me in the dress, which made me uncomfortable, but I complied because I was told it was part of the return policy.

After submitting the pictures, I was told I could receive a 25% refund to keep the dress- the dress that does not fit! I was unable to receive a refund or talk to anyone on the telephone.

This company is a scam!

Product or Service Mentioned: Jjshouse Dress.

Reason of review: Bad quality.

Monetary Loss: $148.

Preferred solution: Full refund.

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