I ordered a dress and gave the correct measurements, but JJs House did not ask for a very important measurement (hollow to waist) so the torso was 2 inches too short. Their response?
"Please be assured that we did make the item in the size you ordered." I'm very disappointed in their lack of effort to correct an error in measurement collection on their part.
I will not shop the site again and will make a point to warn everyone I can away from it because they do not ask the right questions and then keep the money. The 7 day return policy appears to be a scam; it is way below industry standard.
Product or Service Mentioned: Jjshouse Cocktail Dress.
Reason of review: Poor customer service.
Monetary Loss: $154.
Preferred solution: Full refund.