I ordered a "custom fitted" slate grey bridesmaid gown. I sent in my exact measurements, and have not changed size since the order.
The order was submitted 2/11 and I received it on 3/15. The gown took longer than they estimated, cutting it close to the upcoming wedding date. (Even with the $20 I paid for speedy shipping) When it arrived, it absolutely did not fit!! It was too wide in the bust and waist, several inches too long, and the neck was so tight it barely could button.
The overall quality was terrible- the zipper sticks in the back at the waistline. The lace on the upper half of the gown is a GREENish tone, which does not match the "slate grey" I ordered from the website. The price of the dress was $157.47 with expedited shipping. PLUS my tailor quoted $80 to try and fix it!!
Altogether this is $237.47 for a low grade dress that isn't even the right color!! Overall, I am extremely disappointed with this company, and will not be ordering from them again!
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Bad quality.
Monetary Loss: $237.
Preferred solution: Full refund.
JJsHouse Cons: Return policy, No way to speak to an actual person, Return policy and customer service.