The dress I custom ordered was too big. I tried to return it, but they refused, even though it was not the size I order in the waist (even their picture confirmed this).
They told me to get it altered. I didn't have time to get it altered and had to buy a new dress with very little time for shopping. No where on their website does it say to order in enough time before your event to have their mistakes altered. They took my money for a dress I cannot use.
They are thief's.
You should stay very very far away from this company. A complete scam.
Product or Service Mentioned: Jjshouse Dress.
Reason of review: Poor customer service.
Monetary Loss: $140.
Preferred solution: Full refund.