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Contact Jimmy Choo Customer Service

Jimmy Choo Phone Numbers and Emails

Toll-Free Number:

  • (877) 894-4126
    Toll Free, US Only
Call customer service
Send Message

Customer Service:

  • (855) 290-0718
    Toll Free, Canada Only
  • +49 800 363 8479
    International
  • +44 208 045 1112
    United Kingdom

Headquarters:

  • +44 800 044 3221

Jimmy Choo Emails:

Customer Service
Media
Press Inquiries
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Jimmy Choo Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    83% phone 17% email
  • The best phone number to call Jimmy Choo is 8778944126. 64% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Tuesday, while the shortest are on Friday and Saturday. The average call time is 1 minute.

  • People call Jimmy Choo mainly because of product/ service, request for information and return/ replace.

View full overview ›

How to Contact Jimmy Choo?

Most Popular Number:

(877) 894-4126
Toll Free, US Only
Total calls: 16 Last call: Aug 15, 2025

Jimmy Choo customer service phone number for toll-free calls is 877 894 4126. The telephone number allows US clients to call the representatives to solve problems or receive the details about the order or product. The support number for the Canadian clients is 877 894 4126.
Customers from the other region can reach the customer care department at 49 800 363 8479. The UK Jimmy Choo customer service is available at 44 208 045 1112. Use the Jimmy Choo contact line to talk with the specialists, know the required information, tackle the issues with orders, or make the return. The lines are available during the operation time.

Jimmy Choo's email is customercare.usa@jimmychoo.com. This is the email address of the Jimmy Choo customer service team. Buyers can reach the company via email to report issues with glasses or bags, ask for information on how to place an order, or make a return. The media-related issues you can address at pressinfo@jimmychoo.com. The email address allows you to attach files like images or screenshots. The support team considers requests on a priority basis.

Jimmy Choo address is 10 Howick Place London, England SW1P 1GW United Kingdom. The Jimmy Choo headquarters places the governing specialists of the company and provides clients with the ability to turn to the head office with the correspondence. This contact method does not belong to the fast. The other location of the company is 750 Lexington Avenue, 16th Floor New York, NY 10022, US. To find the shop in your area, open the website of the company and press the Store Locator icon at the left panel of the site.

Jimmy Choo hours are Monday through Saturday from 9 a.m. to 6 p.m. CET. The support team provides assistance within the operation time. When the representatives are outside of the office, you can turn to the email address request or information on the site.

Jimmy Choo website established the online chat to connect the specialists. Open the site and click the button of the chat on the right side. The assistant creates the responses in a few minutes. The Jimmy Choo live chat is accessible within the operation time.

PissedConsumer Club

Contact Information

Jimmy Choo Website:

Jimmy Choo Help Center:

Corporate Office Address:

Jimmy Choo Group Ltd
10 Howick Place
London, England SW1P 1GW
United Kingdom

Other Info (opening hours):

Additional Address:


Jimmy Choo, Ltd.

750 Lexington Avenue, 16th Floor

New York, NY 10022, US


More contact details

Jimmy Choo Rating Based on 2 Reviews

Rating details

5.0
more details
Exchange, Refund and Cancellation Policy
Delivery Service
Value for money
Warranty

Rating stats

Rating trend

Summary of Jimmy Choo Customer Service Calls

25 TOTAL
CALLS
00:59 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jimmy Choo?

Product/ Service Question:

  • “Shoe damage needing repair”
  • “Make a purchase”
  • “The nozzle on my purfume bottle is broke”

Request for Information Question:

  • “Looking for job”
  • “Looking for Agnes Red Patent Leather pumps size 34.5”
  • “How to clean sacaria 100 white satin sandler inner sole”

Return/ Replace Question:

  • “Exchange shoe”
  • “I want to return my purse. They told me I have to call corporate”

Payments and Charges Question:

  • “Store credit”

Shipping and Delivery Question:

  • “Change delivery address”

Other Question:

  • “Pearl button fell off my shoe”
  • “The leather is getting kind of a worn out look”
  • “Ambassador”

Compare Jimmy Choo Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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