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Contact Jigsaw Customer Service

How to Reach a Person at Jigsaw

Verified Contact Information
  • +44 208 392 5603

Customer Service:

  • +44 122 542 6383
    Bath
  • +44 289 024 9110
    Belfast
  • +44 148 245 0307
    Beverley
  • +44 122 331 2955
    Cambridge
  • +44 124 434 9036
    Chester
  • +44 124 353 8627
    Chichester
  • +44 208 613 6145
    Dulwich
  • +44 131 225 4501
    Edinburgh
  • +44 125 271 2201
    Farnham
  • +44 140 321 0436
    Horsham
  • +44 203 940 0771
    Kings Cross
  • +44 113 244 9639
    Leeds
  • +44 162 848 5465
    Marlow
  • +44 186 524 0820
    Oxford
  • +44 174 335 4490
    Shrewsbury
  • +44 190 464 1083
    York

Media:

  • +44 208 392 5600
    Press Inquiries
Send Message

Customer Service:

enquiries@jigsaw-uk.co.uk

Legal:

dataprotection@insidejigsaw.com
Privacy Inquiries

Media:

press.office@insidejigsaw.com
Press Inquiries

Jigsaw Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Jigsaw Phone Number
+44 208 392 5603
Most Popular Jigsaw Email Address
enquiries@jigsaw-uk.co.uk
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
89% phone, 11% email
Common Reasons for Contact
Return/ replace, refund, shipping and delivery
View full overview

How to Contact Jigsaw?

The company has published multiple helplines to reach its representatives in different cities. Clients in Bath can use +44-122-542-6383 to contact the respective agents. The Jigsaw phone number, +44-289-024-9110, is active to consult the customer service team in Belfast. Those in Beverley can dial +44-148-245-0307 for efficient assistance. To relay your queries and concerns to the business agents in Cambridge, +44-122-331-2955 is the helpline. The company also has a branch in Chester, and +44-124-434-9036 is its contact number. For users in Chichester, +44-124-353-8627 is the Jigsaw customer service number. Those seeking to consult the business representatives in Dulwich can call +44-208-613-6145. To contact the company office in Edinburg, use +44-131-225-4501. The number, +44-125-271-2201, is active for inquiries from the company's Farnham branch. Consumers seeking Jigsaw's help from its Horsham office can dial +44-140-321-0436 between business hours. The customer service team is also available in the company office in Kings Cross at +44-203-940-0771. To consult the agent in Leeds, +44-113-244-9639 is the number. Residents of Marlow can contact Jigsaw support at +44-162-848-5465 during office times. For consultation with the agents in Oxford, +44-186-524-0820 is the phone number. Users in Shrewsbury can contact the respective company agents at +44-174-335-4490. The numbers +44-190-464-1083 and +44-208-392-5603 are active for contacting business agents in York. Lastly, those reaching for media and press inquiries can dial +44-208-392-5600 between Jigsaw hours. That would ensure efficient assistance and an exceptional experience.

Consumers can use one of the three published emails for consultation. To reach out to Jigsaw customer care for general inquiries and assistance, submit a request to enquiries@jigsaw-uk.co.uk. The Jigsaw contact email dataprotection@insidejigsaw.com is for privacy inquiries. Users with press inquiries can write to press.office@insidejigsaw.com between business hours. Using the Jigsaw email is also best for seeking help with orders, services, payments, account management, technical issues, delivery, returns, and size guides.

Jigsaw's address for its corporate office is 159 Mortlake Road, Kew, Surrey, England TW9 4AW, United Kingdom. Users seeking information and help can also consult the Jigsaw office at 14 Old Bond Street, Bath BA1 1BP, 49 George Street, Edinburgh EH2 2HT, for efficient assistance between business hours. Visiting the company offices is best for matters that are difficult to address online. Customers with general queries and complaints can also reach out via mail or in person. However, that would be comparatively less feasible than calling or emailing for urgent matters.

The Jigsaw customer service hours to consult via live chat are between 10:00 AM and 6:00 PM from Monday to Friday. Users reaching out on weekends can do so between 10:00 AM and 5:00 PM for efficient assistance. The option to initiate a Jigsaw chat is also available during bank holidays between 10:00 AM and 4:00 PM. Clients facing an issue outside these hours can check the FAQ support portal to conveniently find their answers 24/7.

To contact the company representative online, open the Jigsaw website in your browser and scroll down to the bottom of the homepage to find the relevant options. The best methods to reach out for general support are to initiate a live chat, consult via WhatsApp, or visit the support center. Clients can also find several department-specific Jigsaw emails and the postal address Customer Experience, Jigsaw, 3 Water Lane, Richmond, London, TW9 1TJ, to reach out for specific concerns. Those seeking information about the company stores in different regions can visit the Store Locator page for the relevant details. If the query is general, consult the FAQs section for self-help.

PissedConsumer Club

Contact Information

Jigsaw Website:

Jigsaw Help Center:

Corporate Office Address:

Jigsaw
159 Mortlake Road, Kew
Surrey, England TW9 4AW
United Kingdom

Other Info (opening hours):

Hours:

Monday - Friday: 10:00am - 7:00pm

Saturday - Sunday: 10:00am - 4:00pm


Locations:

14 Old Bond Street,

Bath BA1 1BP


49 George Street,

Edinburgh EH2 2HT

More contact details

Why Customers Call Jigsaw?

Top Reasons of Customers Calls

  • Refund 29%
  • Return/ Replace 29%
  • Shipping and Delivery 14%
  • Product/ Service 14%
  • Customer Inquiries & Issues 14%

Refund

29%
  • "Still waiting refund"
  • "Have not yet received my refund"

Return/ Replace

29%
  • "Returns"
  • "Cannot return a shirt"

Shipping and Delivery

14%
  • "Dissatisfied customer re Jigsaw using Yodel and losing my parcel and jigsaw taking so long to sort this out. It's been over a week"

Product/ Service

14%
  • "Product damage"

Customer Inquiries & Issues

14%
  • "Item shrunk"

Compare Jigsaw Customer Service To

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