Jiffy Lube on 24th at Robinson in Norman

40 of 228 Jiffy Lube reviews

Caveat Emptor

BUYER BEWARE

Jiffy Lube in Norman

I went to Jiffy Lube with a Groupon. The people that were there were very nice and courteous.

I was told that my air filter needed replacing which was true.

I was also told that my front brakes needed replacing. NOT TRUE.

My son is in auto shop at Moore Norman Vo-Tech. He took the truck to replace the front brakes as was suggested by Jiffy Lube. The truck only had 10% wear on the brake pads. The shop teacher told him that replacing the brakes was a waste of money.

Why would Jiffy Lube tell me I needed new brakes when they were almost brand new?

Were they trying to sell me something that wasn't needed?

How many times have they done that to other unsuspecting customers?

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reliability
Exchange, Refund and Cancellation Policy
Turnaround Time
Diversity of Products or Services
Staff
Customer service
Website
Discounts and Special Offers
More

  • What I liked
      No items
  • What I disliked
    • Lying to me

Reason of review:
Lied to about brakes
Preferred solution:
Don't lie to customers
Product or service
Jiffy Lube Oil Change
Review category
Service Centers and Repairs
review #792726

Author wants to be contacted by the company. Learn more

Had an experience with Jiffy Lube? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
40 of 228 Jiffy Lube reviews
Anonymous

Jan 31 #1279361 Ottawa, Ontario, Canada

As a former automotive mechanic I can say many repair shops are honest. Unfortunately many are less than honest and look to maintain their pockets with customer cash more than maintain integrity and a customer's best interest.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Jiffy Lube.
Filing a new complaint about
×