Jeulia Phone Numbers and Emails

Toll-Free Number:

  • (888) 219-8158
Send Message

Jeulia Emails:

Customer Service
Legal
Is this your business?
PissedConsumer Club

Contact Information

Jeulia Website:

Jeulia Help Center:

Corporate Office Address:

Jeulia
Unit 20B2, 20/F, Guangdong Investment Tower, No. 148 Connaught Road
Central, Sheung Wan
Hong Kong

Other Info (opening hours):

Hours:

Monday - Sunday: 8:00 AM - 4:30 PM and 6:00 PM - 3:00 AM (PST/PDT)

More contact details

Jeulia Rating Based on 9 Reviews

Rating details

1.4
more details
Customer service
Value for money
Exchange, Refund and Cancellation Policy
Delivery Service

Rating stats

Rating trend

How Good is Jeulia's Customer Service?

Hettie Ihl
Hettie Ihl
Feels Disappointed | Dec 14, 2023

no body answer my email

Read full quote
Isel Jbh
Isel Jbh
Feels Disappointed | Dec 03, 2023

Not very pleasant. Did not want to cancel my order, but finally did

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Norman Pfb
Norman Pfb
Feels Disappointed | Feb 13, 2023

I cannot recommend you to another customer because I have not received my item

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Summary of Jeulia Customer Service Calls

144 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jeulia?

Shipping and Delivery Question:

  • “I ordered a mother and child pendant and I haven't got it yet”
  • “An order not shipped”
  • “I need my package arrived early”

Return/ Replace Question:

  • “I want to return my item”
  • “Exchange”
  • “To return order”

Request for Information Question:

  • “To find out when my package will be here”
  • “About my order”
  • “Check on status of ring”

Activation/ Cancellation Question:

  • “Cancelation”
  • “Cancel engraving”
  • “Cancel order”

Product/ Service Question:

  • “To try to reorder a ring that got lost”
  • “To buy ring. Sight not workking”
  • “Need to order an item”

Refund Question:

  • “Refund”

Account Question:

  • “Want to change password but don't remember previous password password”

Website/ Application Question:

  • “Website Crashed”

Payments and Charges Question:

  • “Over charged”

Other Question:

  • “Sent message with order number. Was told no such order”
  • “It's been 3 days and my order hasn't been processed yet”
  • “My new ring has a Stone missing and I have insuparents.”

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