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Contact Jetsetter Customer Service

Jetsetter Phone Numbers and Emails

Toll-Free Number:

  • (877) 573-8872
Call customer service
Send Message

Customer Service:

  • (617) 670-6544
  • (866) 891-6350

Jetsetter Emails:

Customer Service
Legal
Privacy Inquiries
support@jetsetter.com
advertising@jetsetter.com
Advertising Inquiries
Is this your business?

How to Contact Jetsetter?

Most Popular Number:

(877) 573-8872
author avatar
PissedConsumer Reporter

The company agents assist users with general concerns via the toll-free number 1-877-573-8872 between business hours. Clients can also reach Jetsetter customer service for information and help at 1-617-670-6544 and 1-866-891-6350. This ensures quick solutions to their problems and an exceptional experience. When calling the business representative, please provide all the required information, including their identification details and those concerning the issue, for efficient assistance.

Clients can use one of the four department-specific emails for consultation. The Jetsetter contact email, help@secretescapes.com, is available to request general information and assistance from the company agents. Users with legal and privacy concerns can reach the respective agent at privacy@jetsetter.com between business hours. The Jetsetter email support@jetsetter.com is also available for similar purposes. Lastly, those with advertising inquiries can use advertising@jetsetter.com to reach the relevant agent for help. After reviewing their request, Jetsetter support will respond within a few hours or days.

The Jetsetter customer service hours are unspecified. However, clients who use the most feasible contact method and share complete details of the problem get efficiently assisted. If the team does not respond promptly to the request, it might be due to the issue's complexity. In such cases, users can benefit from the information on the company website.

For online assistance, click Contact Us on the Jetsetter website homepage. That will direct you to several options for consultation on a new page. Those include the published Jetsetter phone numbers, emails, and office addresses. Customers can also submit a request via the contact form on the same page. When doing so, please provide all the required details and state the issue clearly to be directed to the relevant department for assistance. The company website also features links to social media platforms that users can follow for regular information and updates.

Jetsetter Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    64% phone 36% email
  • The best phone number to call Jetsetter is 8775738872. 71% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Sunday, while the shortest are on Wednesday and Monday.

  • People call Jetsetter mainly because of request for information, activation/ cancellation, payments and charges.

View full overview ›
PissedConsumer Club

Contact Information

Jetsetter Website:

Jetsetter Help Center:

Corporate Office Address:

Jetsetter
330 Hudson Street Floor 2
New York, New York 10013
United States

Other Info (opening hours):

Hours:

8 am – 6 pm Eastern Time

More contact details

Jetsetter Rating Based on 2 Reviews

Rating details

1.0
more details
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Website
Value for money

Rating stats

Rating trend

Summary of Jetsetter Customer Service Calls

7 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jetsetter?

Request for Information Question:

  • “Need help finding the proper flight for arrival today.”
  • “Checking flight arrivals”
  • “Trip question”

Activation/ Cancellation Question:

  • “Canceling my free trial”

Product/ Service Question:

  • “Need my reciept that I purchased the seat order”

Payments and Charges Question:

  • “Charging problems”

Other Question:

  • “Redeem gift voucher”

About

Related Companies

TripAdvisor, Viator, FlipKey, HolidayLettings, TheFork

Summary

Jetsetter is an online community of travellers which offers information on vacations exclusive deals. It was founded by Drew Patterson and Peter Manice in September 2009. The headquarters is based in New York, United States. In April 2013 Jetsetter was acquired by TripAdvisor. It provides Royal, Posh, and Brilliant property collections. Customers can book hotels and rooms online on the community website. Jetsetter accepts cancellations. It provides a wide selection of destinations worldwide. The community offers Gift Cards. There is a Referral Program with compensation and bonuses for partners. Jetsetter accepts all major credit cards. Customer assistance is provided by email and by phone.

Jetsetter reviews and complaints

Jetsetter is ranked 250 out of 2940 in Travel category

Compare Jetsetter Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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