Contact JetPens Customer Service
JetPens Phone Numbers and Emails
Customer Service Number:
-
(415) 376-6755
JetPens Email:
How to Contact JetPens Customer Service?
Most Popular Number:
| Total calls: 64 | Issue resolved: 1 | Last call: May 28, 2025 |
JetPens Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JetPens Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JetPens is 4153766755.
The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 1 minute.
People call JetPens mainly because of request for information, product/ service, shipping and delivery.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
JetPens Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call JetPens is 4153766755.
The longest wait times are on Friday, while the shortest are on Saturday. The average call time is 1 minute.
People call JetPens mainly because of request for information, product/ service, shipping and delivery.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact JetPens is jetpens@jetpens.com.
Contact Information
JetPens Website:
JetPens Help Center:
Corporate Office Address:
Summary of JetPens Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call JetPens?
Request for Information Question:
- “To get help in return a item”
- “Inventory inquiry”
- “Purchase question for Fabre-Castell”
Shipping and Delivery Question:
- “Shipping charge”
- “USPS lost my package.”
- “Items have not arrived”
Product/ Service Question:
- “I received my Glow Twsbi fountain pen and tried to fill the barrel for ink but the piston is stuck now and I want to send the pen back so you could fix the piston. I am too scared to make any attempts to fix the as I believe they are delicate pens.”
- “Purchase”
- “No product delivered”
Return/ Replace Question:
- “To return and item”
- “Returns”
- “Exchange product”
Cards Question:
- “Place an order with a gift card”
Staff Question:
- “Customer service”
Other Question:
- “To retrieve my shopping cart items”
- “Issue fountain pen”
- “Placed multiple orders”
Compare JetPens Customer Service To
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