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Contact JetBlue Airways Customer Service

How to Reach a Person at JetBlue Airways

Toll-Free Number:

  • 1-800-538-2583
Call Now
Send Message

Customer Service:

  • 1-801-449-2525
    All other countries
  • 1-877-596-2413
    Barbados
  • 1-800-884-9616
    Bermuda
  • 1-800-963-3014
    Jamaica
  • 1-800-861-3372
    Mexico
  • 1-877-306-4939
    St. Maarten
  • 1-801-365-2525
  • +297 588 5388
    Aruba
  • +1 809 200 9898
    Dominican Republic
  • +44 808 234 9058
    United Kingdom

Accessibility:

  • 1-855-232-5463

Headquarters:

  • 1-718-286-7900

Investors/ Franchising:

  • 1-718-709-2202

Media:

  • 1-718-709-3089
    Media hotline
    Open 24/7

Customer Service:

corpcomm@jetblue.com
JetBlue Help Desk

Investors/ Franchising:

ir@jetblue.com

Media:

corporatecommunications@jetblue.com
Corporate Communication
sponsorshipmarketing@jetblue.com
Marketing Inquiries
prensa@jetblue.com
Para español
accessibilityfeedbackcanada@jetblue.com
dearjetblue@jetblue.com

JetBlue Airways Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular JetBlue Airways Phone Number
1 (800) 538-2583
Average Hold Time
00:03:23
Average Calls duration
7 minutes
Most Popular JetBlue Airways Email Address
corpcomm@jetblue.com
JetBlue Airways Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (14% reported full resolution)
View full overview

How to Contact Jetblue Airways?

Contacts

If you need to contact Jetblue Airways customer service by phone you may reach the company by number +1 (800) 538-2583. This is a toll-free number. Phone assistance is available 24 hours a day, 7 days a week.
You may also try this number +1 (801) 449-2525 and get assistance from a customer service agent. If you’re located in Barbados you will have to call +1 (877) 596-2413. Call +1 (800) 884-9616 when you’re in Bermuda.
Please note that international phone charges may apply, depending on your phone plan.

The Jetblue Airways customer service representatives can be reached through email. Send all your concerns to Jetblue Airways email address dearjetblue@jetblue.com. Usually, responses can take several days so if you are in a rush and need assistance immediately you'll likely have to reach out through an alternative method like calling the company using one of the numbers that the company provides, tagging @JetBlue in your tweet, or sending DM on any other social media platform where you can find JetBlue Airways.

It is very important for many people to get help and solve their problems with a live person, so dial +1 (800) 538-2583 to speak to a live JetBlue representative. JetBlue Airways managers will be there to assist you, however, when call wait times are longer, you can use a quick solution such as an online live chat service for immediate responses. To find this chat you will have to go to the Contact Us page on JetBlue Airways website and click on the chat button in the lower right corner to get started.
Also, remember that Jetblue Airways customer care representatives can be reached via Twitter @JetBlue.

Yes. To start a conversation in chat, click the message button in the down-right corner of the JetBlue website.

The list of JetBlue phone numbers for callers from Europe is as follows:
1) UK: 08-082349058,
2) France: 0800-904176,
3) Netherlands: 0800-0235313,
4) Ireland: 1-800-657427.
The list of phone numbers for callers from North America, South America, and other countries is published on the “Contact Us” page of the JetBlue website.

Working Hours & Locations

JetBlue customer support service is available 24/7.

Account, Refund & Others

JetBlue shareholders are Robin Hayes, Joanna Geraghty, and Brandon Nelson. They own the major company’s shares.

PissedConsumer Club

Contact Information

JetBlue Airways Website:

JetBlue Airways Help Center:

Corporate Office Address:

JetBlue Airways
27-01 Queens Plaza North
Long Island City, New York 11101
United States

Other Info (opening hours):

Other Locations:

Customer Accessibility JetBlue

6322 S 3000 E

G10

Salt Lake City, UT 84121


8265 Hangar Blvd

Orlando, Florida 32827

More contact details

How Customers Rate JetBlue Airways Support?

4.3 / 5
Good

Based on 46K calls to JetBlue Airways customer support through PissedConsumer.com and 207 survey responses.

Total Calls
46K
Avg Call Duration
06:41
Issues Resolved
14%

Why Customers Call JetBlue Airways?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 33%
  • Request for Information 19%
  • Return/ Replace 16%
  • Activation/ Cancellation 9%
  • Product/ Service 6%
  • Payments and Charges 6%
  • Shipping and Delivery 3%
  • Booking and Reservation Issues 3%
  • Refund 3%
  • Account 1%
  • Staff <1%
  • Cards <1%
  • Website/ Application <1%
  • Employment <1%
  • Streaming Services <1%
  • Claims & Legal Issues <1%
  • Phone & Devices <1%
  • Payments & Transfers <1%

Customer Inquiries & Issues

33%
  • "Port of spain trinidad"
  • "Reserva"
  • "tockets"

Request for Information

19%
  • "Looking for new jet blue card in mail"
  • "Confírmate"
  • "Flight information"

Return/ Replace

16%
  • "Change date"
  • "Change date of flight"
  • "Incorrect charge on my debit card."

Activation/ Cancellation

9%
  • "want to cancel one side of a flight New York for to Pittsburgh"
  • "Horrible and canceled flight!"
  • "Need to rebook due to canceled flight last night"

Product/ Service

6%
  • "Upset with baggage experience yesterday."
  • "QGXEUG is stuck"
  • "flight error"

Payments and Charges

6%
  • "Double charge"
  • "Blue Jet credit"
  • "Pricing is wrong"

Shipping and Delivery

3%
  • "Delay"
  • "Delayed flight"
  • "Delays"

Booking and Reservation Issues

3%
  • "Ticket"
  • "Seat"
  • "Flight"

Refund

3%
  • "Refund"
  • "Refunds for broken bags"
  • "Refund ticket flight"

Account

1%
  • "Logging into my account"
  • "Account hacked"
  • "I cannot log into my app?? I tried to login and then you tell me you're sending a code to my email which never ever ever ever ever comes to my Email. I need this resolved."

Staff

<1%
  • "Customer service"
  • "Rude employee"
  • "Horrible Customer Service"

Cards

<1%
  • "Lost card"
  • "I misplaced my JetBlue card. I need a replacement, please."
  • "Cards"

Website/ Application

<1%
  • "Application of credit card"
  • "Web site not working"
  • "website failure"

Employment

<1%
  • "I'm traveling on September 5th and my daughter started a new job and they won't give her the week off I need to cancel her ticket and I wanted to know if I could get credit for her ticket I believe it's a voucher for some other trip I will be t"
  • "Preemployment"
  • "W2"

Streaming Services

<1%
  • "Quiero saber si puedo llevar un TV de 60 pulgadas en mi viaje a ***"
  • "Can passenger carry a tv on the plane?"
  • "resetvation"

Claims & Legal Issues

<1%
  • "Claim"
  • "File a claim"
  • "Accident"

Phone & Devices

<1%
  • "lost phone"

Payments & Transfers

<1%
  • "redeem"

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