The Jergens phone number to connect with the online store for health and care products is +1-866-628-9997. This toll-free line is available Monday through Friday from 9 a.m. to 5 p.m. EST for all inquiries regarding products from the online catalogue, services, and orders. For general inquiries, the company provides another Jergens contact: 800-742-8798. Before you call, first check the “FAQ” section to see if your question is answered there. To go to it, follow the “FAQ” hyperlink at the bottom menu of the official company website.
The company does not provide a direct Jergens email address for written support. Instead, there is a dedicated contact form. It is available on the “Contact” page of the company's official website. This option allows you to contact the Jergens customer service team in a detailed format, which helps the support manager quickly and better understand your inquiry and provide you with a meaningful answer.
Since Jergens operates under Kao USA Inc., its headquarters are located in the same place as this company, namely in the United States at 2535 Spring Grove Avenue, Cincinnati, Ohio 45214, United States. For a meeting with the company’s staff, contact the representative beforehand to agree on the exact time of your arrival and key details that will be discussed. You can also use the mentioned Jergens address to send official letters, documents, and other correspondence.
The company provides a convenient option to contact Jergens online. To use it, follow the “Contact” hyperlink at the bottom menu, and you’ll be taken to a contact form. In it, select a brand you are interested in, as well as indicate your name, email address, and other data. Then type your question in the appropriate field and click on the “Submit” button. The Jergens website also provides social media icons that link to the respective social media pages, where you can send a message to the support manager.
