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Contact Jemena Customer Service

How to Reach a Person at Jemena

  • +6 113 1909
    Gas Faults and Emergencies
    Open 24/7

Customer Service:

  • +61 130 013 1871
    Electricity
  • +61 130 013 7078
    Gas
  • +6 139 173 7000

Emergency/ Hotline:

  • +61 180 062 0492
    EGP faults and emergencies
  • +6 113 1626
    Electricity Faults and Emergencies
    Open 24/7
  • +61 180 017 7008
    QGP faults and emergencies
  • +61 180 019 5666
    TGP faults and emergencies

General Info:

  • +6 113 1450
    INTERPRETER
  • +61 130 053 6362

Media:

  • +61 130 033 1239
Send Message

General Info:

info@jemena.com.au

Legal:

privacyenquiries@jemena.com.au
Privacy Inquiries

Media:

media@jemena.com.au

Jemena Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Jemena Phone Number
+6 139 173 7000
Most Popular Jemena Email Address
info@jemena.com.au
Issue Resolution Rate
Low (0% reported full resolution)
Contact Method Distribution
78% phone, 22% email
Common Reasons for Contact
Product/ service and request for information
View full overview
PissedConsumer Club

Contact Information

Jemena Website:

Jemena Help Center:

Corporate Office Address:

Jemena Limited
Level 16 567 Collins St
Melbourne, Victoria 3000
Australia

Other Info (opening hours):

Hours:

Monday - Friday: 08:00 - 17:00


Locations:

Gas

PO Box 1220

North Sydney NSW 2059

Electricity

PO Box 16182,

Melbourne Collins St

West, Vic 8007

More contact details

Fax:

+6103 9173 7516

Why Customers Call Jemena?

Top Reasons of Customers Calls

  • Product/ Service 50%
  • Customer Inquiries & Issues 33%
  • Request for Information 17%

Product/ Service

50%
  • "Would like to connect gas and electricity please"
  • "Power failure claim"
  • "Power outage"

Customer Inquiries & Issues

33%
  • "When is power coming on at Sunbury lancefied ld Rd"
  • "Gas logo on driveway"

Request for Information

17%
  • "I have called about a meter that's not reading I was told they would come and fix it I had a pointment for the 6th of June they didn't turn up then they made it for the 16th and didn't turn up again very slack by you and your company"

Compare Jemena Customer Service To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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