Jegs Performance Parts - WRONG ITEM

5 of 49 Jegs Performance Parts reviews

I ORDERED FOR $117.55 ROYAL PURPLE HPS MOTOR OIL HPS/ MAXCLEAN/MAX ATOMIZER/ K&N OIL FILTER ETC..ON THE 8X QTS 5W20 HPS ORDERED, I RECEIVED ONLY 3QTS OF CORRECT 5W20 HPS WITH NON-ORDERED: 2QTS OF 20W50 HPS/3QTS 5W30 HMX.

AFTER CONTACTING CUSTOMER SERVICE I RECEIVED RETURN SHIPPING LABEL TO RETURN WRONG ITEMS.I NEED THE OIL ASAP. CUSTOMER SERVICE SAID THEY NEED TO RECEIVE THEIR "MISTAKE" BEFORE SHIPPING CORRECT ITEM. I ORDERED @ SUMMIT RACING THE MISSING 5QTS 5W20 HPS BUT I HAVE TO PAY SHIPPING (NOT MEETING THE $99 MIN) BECAUSE OF JEGGS EROR, OFF COURSE I DON'T WANT TO ORDER THERE ANYMORE BECAUSE OF VERY CUSTOMER SERVICE WITH MY ISSUE.

I REQUESTED A REFUND FOR THE 5QTS 5W20 HPS PLUS SUMMIT SHIPPING.$51.45

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

  • What I liked
      No items
  • What I disliked
    • Wrong part
    • No solutions

Reason of review:
Poor customer service
Preferred solution:
refund equivalent of new order plus shipping $ 51.45
Monetary loss:
$51
Product or service
Royal Puple 5W 20 Hps
Review category
Equipment
review #863531

Author wants to be contacted by the company. Learn more

Had an experience with Jegs Performance Parts? Submit review ›
Helpful? 0 Yes 0 0 No 0
Had the same issue 0 Yes 0
5 of 49 Jegs Performance Parts reviews
Anonymous

Jun 11, 2016 #1171787

You can buy royal purple at Walmart.

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

 
×
You were reading a complaint about Jegs Performance Parts.
Filing a new complaint about
×