Contact Jefferson Radiology Customer Service

Jefferson Radiology’s customer service handles all inquiries via a single email address, jeffersonradiology@healthmark-group.com. From general queries to complex issues, feedback, and complaints, customers can submit all using this email address during working hours. However, due to a high volume of requests, the agents usually take a few hours or longer to respond to emails. Therefore, calling them is a better option in urgent cases.

Customers seeking to resolve a complex issue or concern can meet the user support team at the corporate office during working hours. For a seamless consultation, they must book an appointment in the relevant department and visit Jefferson Radiology’s address, 111 Founders Plaza, Suite 400, East Hartford, Connecticut 06108, United States. Those who prefer written communication can also send a letter to this address for secure and effective assistance.

Jefferson Radiology’s hours of operation vary by imaging center and type of exam. For instance, clients consulting the company agents at the West Hartford location can reach out Monday through Friday between 8:30 AM and 4:30 PM. The operational hours for the company's Glastonbury branch are from 7:00 AM to 5:00 PM Monday through Friday. However, this timing is specified for standard imaging only. Lastly, those consulting Jefferson Radiology’s customer service at Avon can visit the respective location Monday through Friday between 8:00 AM and 4:30 PM.

The Contact Us page on the Jefferson Radiology website offers the company's main phone line and office locations for user convenience. Those who prefer sharing their feedback or general inquiries online can submit the “Send Us Feedback” form through the respective option on the official website. Along with an explanation of their issue, the Jefferson Radiology contact form will also require them to provide their name, email address, and phone number for verification and follow-up. Those seeking to learn more about the company and its services can also follow them on Facebook, X, LinkedIn, and YouTube for regular updates.