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Contact Jeffers Pet Customer Service

How to Reach a Person at Jeffers Pet

Verified Contact Information

Toll-Free Number:

  • 1-800-533-3377
Call Now
Send Message

Customer Service:

  • 1-334-793-6257
    Local

Customer Service:

customerservice@jefferspet.com

General Info:

info@jefferspet.com

Jeffers Pet Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Jeffers Pet Phone Number
1 (800) 533-3377
Average Calls duration
4 minutes
Most Popular Jeffers Pet Email Address
customerservice@jefferspet.com
Issue Resolution Rate
Low (18% reported full resolution)
Contact Method Distribution
94% phone, 6% email
Common Reasons for Contact
Request for information, return/ replace, shipping and delivery
View full overview

How to Contact Jeffers Pet?

The Jeffers Pet phone number to get in touch with the customer service team is (800) 533-3377. You can also call the company’s local number (334) 793-6257 to reach support. These helplines can be used whenever you have questions about the company, its products, inventory, availability, and pricing. The customer care agents will assist with placing a new order, modifying the existing one, or cancelling. The same numbers can be used to report problems with damaged, defective, or incorrect items, and discuss returns, exchanges, and refunds. You can also contact the customer relations team to share general feedback, comments, or concerns about customer service and products.

The Jeffers Pet customer service email address for general questions and information requests is info@jefferspet.com. You can use it to learn more about the company, its products, availability, promotional offers, and pricing. Order-related issues, including damaged, defective, or incorrect items, as well as return, refund, or exchange requests, can be sent to customerservice@jefferspet.com. Prescription and animal health product inquiries can also be sent to this address. The same email is appropriate for billing, payment, and charge-related questions. General feedback, complaints, and suggestions can also be shared with the customer relations team via email. The customer care agents will consider your comments and email you back to discuss the details.

The Jeffers Pet hours of operation are Monday to Friday from 7 a.m. to 7 p.m., and Saturday from 8 a.m. to 5 p.m. CST. During these hours, the customer care team is available by phone to provide general information and assistance with order-related issues. If you prefer online communication, you can use the chat Monday through Friday between 8 a.m. and 5 p.m. CST to discuss your matter with a live support agent. The Retail Store Hours are typically Monday to Saturday from 8 a.m. to 6 p.m., and Sunday from 10 a.m. to 6 p.m. CST. To check the hours of operation during holidays, visit their Contact Us page.

To reach the Jeffers Pet customer care team online, visit the official website and scroll to the bottom of the main page. Select the Contact Us option from the Customer Service section to check the available ways to get in touch with the support representatives, including phone and fax numbers, email link, mailing address, and hours of operation. You can also click the Live Chat button on this page to contact the company’s representatives during business hours, Monday to Friday, from 8 a.m. to 5 p.m. CST. Alternatively, you can send a direct message to the customer relations team by clicking the email link and describing your issue.

PissedConsumer Club

Contact Information

Jeffers Pet Website:

Jeffers Pet Help Center:

Corporate Office Address:

Jeffers
P.O. Box 100 310 W. Saunders Road
Dothan, Alabama 36301
United States

Fax:

1-334-793-5179

Why Customers Call Jeffers Pet?

Top Reasons of Customers Calls

  • Shipping and Delivery 35%
  • Customer Inquiries & Issues 35%
  • Request for Information 22%
  • Return/ Replace 4%
  • Product/ Service 4%

Shipping and Delivery

35%
  • "It says free shipping and cooler and 1 ice chest over 49 dollars"
  • "Never received $55 order of ivermectin. Very disappointed. First the order was delayed, then email said it was sent, but it never showed up at my house. I was told to file a complaint with post office, and they offered no assistance in the matter. No"
  • "order not received"

Customer Inquiries & Issues

35%
  • "Purchas"
  • "Shots"
  • "To order supplies"

Request for Information

22%
  • "Find out what happened to my order"
  • "Checking on delivery date"
  • "Request a catalog"

Return/ Replace

4%
  • "Return"

Product/ Service

4%
  • "Never receive my product."

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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