jeans warehouse Phone Numbers and Emails

Big Island Stores:

  • (808) 959-6735
    111 E Puainako St.#520 HILO, HI 96720
  • (808) 885-4750
    67-1185 Mamalahoa Hwy.Suite F-134 KAMUELA, HI 96743
  • (808) 331-8600
    74-5450 Makala Blvd.#101 KAILUA-KONA, HI 96740

Customer Service:

  • (808) 839-2421

Guam Stores:

  • +1 671 635 5326
    1088 W. Marine Corps DriveSuite 184 DEDEDO, GUAM 96929
  • +1 671 648 5326
    199 Chalan San AntonioSuite 108 TAMUNING, GUAM 96913
  • +1 671 473 5327
    302 South Route 4Space 108-111 HAGATNA, GUAM 96910

Kauai Store:

  • (808) 482-3530
    3-2600 Kaumualii Hwy.#1636 LIHUE, HI 96766

Maui Stores:

  • (808) 661-1617
    1221 Honoapiilani Hwy. LAHAINA, HI 96761
  • (808) 877-9083
    275 Kaahumanu Ave.#1234 KAHULUI, HI 96732

Molokai Store:

  • (808) 553-4262
    301 Malama Street KAUNAKAKAI, HI 96748

Oahu Stores:

  • (808) 550-9619
    1000 Kamehameha Hwy. PEARL CITY, HI 96782
  • (808) 550-9614
    1110 Fort Street Mall Honolulu, HI 96813
  • (808) 550-9628
    1450 Ala Moana Blvd#1066 Honolulu, HI 96814
  • (808) 550-9625
    1620 North School St. Honolulu, HI 96819
  • (808) 550-9626
    4211 Waialae Ave#2070 Honolulu, HI 96816
  • (808) 550-9627
    46-056 Kamehameha Hwy.#A111 KANEOHE, HI 96744
  • (808) 550-9615
    55-510 Kamehameha Hwy.#13 LAIE, HI 96762
  • (808) 550-9629
    86-120 Farrington Hwy. WAIANAE, HI 96792
  • (808) 670-2618
    91-5431 Kapolei Parkway Suite 414 KAPOLEI, HI 96707
  • (808) 628-4883
    91-5431 Kapolei Parkway Suite 708 KAPOLEI, HI 96707
  • (808) 550-9621
    91-590 Farrington Hwy.#135 KAPOLEI, HI 96707
  • (808) 550-9612
    930 Valkenburgh StreetSuite 107 Honolulu, HI 96818
  • (808) 550-9618
    935 California Ave.Suite A-1 WAHIAWA, HI 96786
  • (808) 550-9617
    94-050 Farrington Hwy. WAIPAHU, HI 96797
  • (808) 680-9460
    94-790 Lumiaina Street, Space 304 WAIPAHU, HI 96797
  • (808) 625-8745
    95-1249 Meheula Parkway#D20 MILILANI, HI 96789
  • (808) 550-9620
    95-1249 Meheula Pkwy.Suite D19 MILILANI, HI 96789
  • (808) 550-9610
    98-1005 Moanalua Rd.#508 Aiea, HI 96701

jeans warehouse Emails:

Customer Service
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jeans warehouse Contact Information

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Corporate Office Address:

Jeans Warehouse, Inc.
2612, Waiwai Loop
Honolulu, Hawaii 96819
United States
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How to contact jeans warehouse

Customers contact footwear and clothing companies’ customer service for reasons such as:
- Order issues
- Return/Exchange/Cancelation
- Refund
- Account
- Shipping/ Delivery
- Fraudulent activity
- Store reward and credit cards
- For the adequate resolution of the issue, you may be required to provide certain documents and information as discussed below.


Although the particular return, refund, and cancellation policies vary slightly from one company to another, there are some similarities in the procedures and documents required.

Generally, for the return of items bought online, you need to first contact the customer service representatives to get a pre-approval. During the call, you may be request to provide the following:
- a filled return form;
- photos of the items you are returning;
- screenshot or download of the order confirmation page.

Once you have been approved, they then send a shipping label that you attach to the product’s packaging when sending it back.

Other companies require that you send back the item(s) with the original packing slip while others provide a packing slip alongside the shipping label. If for any reason you do not have a packing slip, print the order confirmation email or fill return form and attach it to the return package.

For purchases made in an actual store, the items should be returned in the same store or a store within the country of purchase. The items being returned should be accompanied by the original purchase receipt.

Tracking orders

Most companies offer an online order tracking feature where you enter your order number and email address to find out whether your order has been dispatched. If you cannot find your order through the order tracker, call customer service with your order number.

You may be requested to produce the following:
- a purchase receipt;
- order confirmation (either use the order confirmation sent to your email or take a screenshot of the order details page from your logged-in account).

Billing issues

If you get billed twice or you notice an unauthorized charge, contact the company’s customer service with a copy of the transaction history.

Circle or highlight the wrong charge for easy identification by the customer service representative.

Fraudulent activity

The most commonly reported fraudulent activities on clothing and footwear e-commerce accounts are changes in the shipping address and unauthorized orders. If you notice any such fraudulent activities, it is paramount that you contact customer service immediately with evidence. Provide the following:

- proof of the fraudulent activity. For instance, you may take a screenshot of the changes or if you received an email notifying you of fraudulent activity, forward it to the customer representatives;
- proof of your identity e.g government-issued ID;
- proof of your address such as a recent bill;
- order details;
- order confirmation to facilitate cancellation of unauthorized orders.

Store reward and credit cards

When calling to apply for a store credit card, you will need to produce the following:
- an identification document e.g. ID, passport, or driver’s licenses;
- your social security number;
- proof of income or employment such as a recent salary stub.

Since there may be differences in the customer service procedures and document requirements from one footwear and clothing company to another, you must review the particular company’s help center for any specific requirements.

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