Not resolved

I signed up for this service as a goof thinking it would help.It wasn’t the least bit effective.

Related: JDate - Dishonest Auto-Renewal

They don’t tell you this when you sign up but they auto-renew your payment unless you cancel your subscription. I called after the first renewal to cancel and they never put the cancelation through. Now I’ve been charged $400 even though I called to cancel nearly a year ago! They never shut off the auto renewal despite me specifically asking them to.

They sent me no emails stating the auto-renewal was still effective. Now they say they can't refund the money.

So frustrating!This company is fraudulent and should go out of business!

Review #915642 is a subjective opinion of a user.

PRODUCT OR SERVICE Jdate Subscription
Reason of Review / Monetary Loss Return, Exchange or Cancellation Policy / $400
Preferred solution Full refund

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