Denver, Colorado
1 comment

Worst customer service on the planet.They auto-renewed my account without notifying me in advance nor sending me a receipt of the transaction after the fact.

I called to ask for a refund 17 days after the credit card charge hit my card and they agreed only to a partial refund. The rep kept citing the terms of service that I "agreed to at the time of the original purchase" (which I thought was a one-time 3 month subscription). My credit card company is on my side and was happy to dispute the remaining amount that they don't refund.

Total scam, shady practices, rude customer service, terrible dating service.STAY AWAY!

Review about: Online Dating.

Review #481784 is a subjective opinion of a user.

Not specified
Reason of Review / Monetary Loss Not specified / $41
Preferred solution Not specified

Had an Experience with JDate?

Submit review


Comment as anonymous or
Terms of Service
Post Comment
Auburn, Massachusetts, United States #802526
it's not a scam if it's spelled out in their terms of service unfortunately. it's a bad way to do business but by no means a scam. for if it weren't in their TOS that opens them up to potential lawsuits so that's how they get away with these shady deals.
good on your credit card company though for standing by you. some seem unwilling to work with customers to resolve shady dealings like this so it's nice to know one isn't afraid to help their customers.

You May Also Like

"I have played here for quite some time. I have never had a problem with payouts being payed. They are debited to my bank account within a day..." Read more
"Today I noticed a charge for $258.90 (CAD) on my VISA card for a JDate subscription. I called to cancel this as I do not use the site anymore and..." Read more
"SupremePsychics is really a bad website and was established in March 2013. The psychics on there are fake and are just here for the money. They do not care for..." Read more
"Hi i been playing wc for long time and i been useinng gold everyday and all the time when i play the game and i spend over then $ 7,000..." Read more
"I purchased a computer (Dell) from QVC back on 1/2014 and with this laptop computer came a lifetime guarantee with PC Treasures that I would have a lifetime guarantee to..." Read more
"I purchased a bag from, found defective stitch near the zip after I received it, called CS hotline and got rejected for my free return label request, the so-called..." Read more
"If you go to that page you will see what Greystar does! I have went and reviewed other properties owned and operated by Them And Eastern Arcadia Investments, and apparently..." Read more
"On March 24, 2017 I requested a ride a driver accepted the trip, the app showed that i had been picked up and that we were on our trip. The..." Read more