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Contact JD Power Customer Service

How to Reach a Person at JD Power

Verified Contact Information

Toll-Free Number:

  • 1-888-537-6937
Call Now
Send Message

Legal:

  • 1-805-418-8000

Customer Service:

jdpower.surveys@jdpa.com
Survey Help Desk

General Info:

information@jdpa.com

Business Customer Service:

permissions@jdpa.com
Brand Licensing

Legal:

jdpowerprivacy@jdpa.com
Privacy Inquiries
legal@jdpa.com

Media:

media.relations@jdpa.com
Press Inquiries

JD Power Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular JD Power Phone Number
1 (888) 537-6937
Average Calls duration
1 minute
Most Popular JD Power Email Address
information@jdpa.com
Issue Resolution Rate
Low (17% reported full resolution)
Contact Method Distribution
72% phone, 28% email
Common Reasons for Contact
Product/ service, payments and charges
View full overview

How to Contact JD Power?

To reach JD Power customer service, call the toll-free number 1-888-537-6937. The agent answering your call will assist you or transfer the call to someone who can help you. Call customer service for information about the company or to report a problem. For legal-related concerns you can use the dedicated number 1-805-418-8000 and speak to the JD Power customer service agent.

If you are someone who prefers to communicate with the company in writing you can use the JD Power email system. For general information send your email to information@jdpa.com. If you want to contact customer service survey help desk, email your concern to jdpower.surveys@jdpa.com. The email address for legal matters is legal@jdpa.com. Privacy inquiries can be emailed to jdpowerprivacy@jdpa.com. If you are from the media, you can address your press inquiries to media.relations@jdpa.com. You can request brand licensing information by sending your email to permissions@jdpa.com.

If you have unresolved issues you can request a meeting with a senior representative at JD Power headquarters. Headquarters is accommodated at the corporate office which is located at Two Embarcadero Center, Suite 1500, San Francisco, California 94111, United States. Another address where such a meeting can be arranged is at 30870 Russel Ranch Road, Suite 300, Westlake Village, California 91362. If it is impossible to attend a meeting at any of these two locations, you can send a detailed letter to headquarters. The mailing address is Privacy Official, J.D. Power, 320 East Big Beaver Road, Suite 500, Troy, MI 48083.

JD Powers customer service hours are Monday through Friday from 8:30 AM until 6:00 PM ET. You can call customer service or chat live with an agent during these hours. The call center and its agents can answer questions regarding sales needs, technical support, and account retrieval information.

You can make JD Power contact online via the website. Go to the website and click on "Contact Us." For immediate assistance, review the list of FAQs. If you cannot find what you are looking for, fill out the form on your screen and provide full details regarding your concern. You can expect a response within 2 to 3 working days. Always beware of scams. Note that the company does not get involved in transactions between buyers and sellers and does not offer escrow services. It also doesn't sell replacement parts for any automotive, power sport, or recreational vehicle. You can also learn more about the JD Power rating methodology online.

PissedConsumer Club

Contact Information

JD Power Website:

JD Power Help Center:

Corporate Office Address:

J.D. Power
Two Embarcadero Center, Suite 1500
San Francisco, California 94111
United States

Other Info (opening hours):

Other Location:

30870 Russel Ranch Road,

Suite 300,

Westlake Village,

California 91362


Mailing Address:

Privacy Official

J.D. Power

320 East Big Beaver Road, Suite 500

Troy, MI 48083

More contact details

Why Customers Call JD Power?

Top Reasons of Customers Calls

  • Customer Inquiries & Issues 52%
  • Product/ Service 24%
  • Shipping and Delivery 5%
  • Payments and Charges 5%
  • Return/ Replace 5%
  • Staff 5%
  • Website/ Application 5%

Customer Inquiries & Issues

52%
  • "Anwenderproblem"
  • "WP0AE2YA5SL046178 car"
  • "cars porshe WP0AE2YA5SL046178"

Product/ Service

24%
  • "Not satisfied with the claim insurance company is giving"
  • "To purchase a ATV bike"
  • "Nada book price doesn't work from my phone"

Shipping and Delivery

5%
  • "Never received my book order"

Payments and Charges

5%
  • "Need a price on a r.v."

Return/ Replace

5%
  • "Can't go back and change answer on your survey!!!"

Staff

5%
  • "No service"

Website/ Application

5%
  • "Website problems"

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Why You Can Trust Our Contact Information

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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