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I called JC Whitney in 2012 about rear coil springs for a 65 Impala. I told the guy I needed springs for the rear and gave me a part number.

I told him those were for the front but he assured me they were for the rear so I ordered them. It took forever to get them and when I did they were for the front and would not work. After talking to some foreign girl that I could barely understand I was sent a return number and sent them back. She told me that I would be reimbursed for the return shipping.

I sent them back UPS with tracking. They got the package but I never got my money back. Any of it! I have called several times and I'm always told that they would look into it and call me back but they never do.

I will never buy anything from JC Whitney again and recommend nobody else does either!

JC Whitner is a Rip off!

Reason of review: Poor customer service.

Location: Kearney, Nebraska

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It been a month for my order and still haven't received what I ordered. Called 2 weeks ago and they said my order was on the way.

Maybe they use a horse and buggie. Will be calling again tomorrow.

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