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Contact Jazwares Customer Service

Jazwares Phone Numbers and Emails

Toll-Free Number:

  • (800) 370-1827
    Sunrise, Florida, United States
Call customer service
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Customer Service:

  • (954) 845-0800
    Sunrise, Florida, United States
  • +52 556 794 6889
    Ciudad de México, México
  • +49 615 195 1190
    Darmstadt, Germany
  • +44 203 598 0270
    Islington, London, United Kingdom
  • +8 522 366 1114
    Kowloon, Hong Kong

Jazwares Emails:

Customer Service
Jazwares Customer Support, Jazwares GmbH Customer Support, Jazwares GmbH End Consumer Service Requests, Jazwares Mexico Customer Support
General Info
Legal
Privacy Inquiries, Privacy Inquiries, Privacy Inquiries, Privacy Inquiries
info@firstact.com
First Act Customer Support
customerserviceuk@jazwares.com
Jaz Toys UK Ltd. (United Kingdom) Customer Support
Is this your business?

How to Contact Jazwares?

Most Popular Number:

(800) 370-1827
Sunrise, Florida, United States
Total calls: 87 Last call: Jun 18, 2025
author avatar
PissedConsumer Reporter

Jazwares phone number for contacting support team is (800) 370-1827. Call the company, connect with a live customer care agent, and learn more about the company’s brands and products, get information about company locations and warehouses, address issues with your orders, and get assistance with payments, shipping, and delivery.

If you like written communication more than calling, you can always reach out to the company via email. Jazwares email for general inquiries is info@jazwares.com. If you have consumer issues, direct them to support@jazwarescs.zendesk.com. If you are a UK customer seeking assistance, drop a line at customerserviceuk@jazwares.com.
Legal professionals who have legal inquiries and issues can contact the company at privacy@jazwares.com.

The corporate head office is based in Florida. Jazwares corporate address is 1067 Shotgun, Sunrise, Florida 33326, United States. The company also has locations in the UK and Germany, Spain and France, Mexico, the Netherlands, Canada, and other countries.

Jazwares hours of operation vary depending on the company location. Suaully, all customer care agents are available during regular business hours. However, the usual operation hours may be subject to change during the holidays. The best solution is to get in touch with the customer care team in advance and get details about the holiday schedule.

Customers who want to contact the support team via Jazwares website should follow the “Contact Us” link at the bottom of the page. Then, click the “Customer Support” button in the popup window and submit a request by following the tips on the screen.

Jazwares Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • Jazwares Customer Service is rated at 2.2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call Jazwares is 8003701827. 78% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • People call Jazwares mainly because of product/ service, request for information, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

Jazwares Website:

Jazwares Help Center:

Corporate Office Address:

Jazwares, LLC
1067 Shotgun
Sunrise, Florida 33326
United States

Other Info (opening hours):

Additional Fax Numbers:

Islington, London, United Kingdom

+44 0 203 598 0270

Darmstadt, Germany

+49 (6151) 95119-19

Kowloon, Hong Kong

+852-2366-1176

Copyright Agent

+1-954-845-0801


Other Locations:

963 Shotgun Rd,

Sunrise,

Florida 33326,

United States


Mina-Rees-Str. 8,

64295 Darmstadt,

Germany


16a Crane Grove Islington,

London N7 8LE,

United Kingdom

More contact details

Fax:

+1-954-368-8740

Jazwares Customer Service Reviews

2.2 / 5
Poor
Zuriel Cuq
Terrible Company

I bought a talking Blippi for my great grandson for Christmas. It did not work, sent for a replacement, the replacement came with leaky batteries and did not work.

It's January 1st, still no doll and no refund. Plus it was a Christmas present and I am having trouble finding the same doll. The company, did not respond. They want to be contacted by e-mail.

I prefer to talk to a human being. Poor/no customer service.

James C Zbe
Live operator please

Have alive operator.very frustrating.all I need is an answer about my radio.the time won't stay set.when I turn it off it goes back to 12.00.its a898model.do I need to exchange it for another one?

Summary of Jazwares Customer Service Calls

112 TOTAL
CALLS
01:12 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Jazwares?

Shipping and Delivery Question:

  • “Shipping question”
  • “No package”
  • “Squishmallow not shipped”

Product/ Service Question:

  • “In game item didnt redeem”
  • “Order error”
  • “Made a purchase shipped to wrong address”

Request for Information Question:

  • “I want to know if you service defective Cocomelon bath toys”
  • “I need help with the code on the Royale high doll that I bought”
  • “Order status”

Return/ Replace Question:

  • “Return”
  • “Received incorrect order”
  • “Return/Cancellation”

Account Question:

  • “Royal high code malfunction”
  • “Missing code from toy”
  • “Because my toy code got damaged”

Activation/ Cancellation Question:

  • “Cancel order140369”
  • “Cancel order”
  • “Order was cancelled”

Staff Question:

  • “Speak to Customer service”

Cards Question:

  • “I ordered today but it used my expired Visa card”

Website/ Application Question:

  • “Trying to locate a squishmallow named James on your website”

Payments and Charges Question:

  • “Double charge”

Other Question:

  • “Issue on ordering”
  • “The time wont stay set on my new radio”
  • “Cannot get my order to go through”

Compare Jazwares Customer Service To

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