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Contact JAXXON Customer Service

JAXXON Phone Numbers and Emails

Toll-Free Number:

  • (888) 684-5879
    Privacy Inquiries
Call customer service
Send Message

Customer Service:

  • (213) 663-1585

Legal:

  • (714) 617-8300
    Copyright Infringement Inquiries

JAXXON Emails:

Customer Service
Legal
Copyright Infringement Inquiries, Privacy Inquiries
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How to Contact JAXXON?

Most Popular Number:

(888) 684-5879
Privacy Inquiries
Total calls: 29 Last call: Dec 2, 2024
author avatar
PissedConsumer Reporter

JAXXON phone number for contacting the customer service department is 213-663-1585. If you need to address privacy inquiries, call 888-684-5879. To contact the corporate legal department on the matter of copyright infringement, contact the company at 714-617-8300.
Customers call JAXXON support to address their issues with order management and billing, get updates on new arrivals and current sales and discounts, request a refund or return, and more. The phone line is available Monday through Sunday. The best day to call the company is Wednesday while Monday and Friday usually have the longest wait times.

JAXXON email address for reaching out to customer service is contact@jaxxon.com. To get in touch with the legal team, drop a line at copyright@higbeeassociates.com or privacy@jaxxon.com. If you prefer written communication, you can also speak to a JAXXON customer care agent via live chat.

The company is headquartered in California. JAXXON address is 691 Randolph Ave, Costa Mesa, California 92626, United States. Send your correspondence to this address to contact JAXXON office via regular mail.

JAXXON customer service phone line operates Monday through Friday from 6 am to 6 pm PST. On weekends phone support is available from 9 am to 3 pm PST. JAXXON live chat agents are ready to assist 24/7.

To contact the support team via JAXXON website, click the “Chat” button in the lower right corner of the page. Then, select the “Send us a message” option. You can also check out the most frequently asked questions, and maybe you will find the answer to your question there.
JAXXON live chat agents are ready to help 24 hours, 7 days a week.

JAXXON Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    91% phone 9% email
  • The best phone number to call JAXXON is 8886845879. 65% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Thursday, while the shortest are on Wednesday.

  • People call JAXXON mainly because of request for information, return/ replace, shipping and delivery.

View full overview ›
PissedConsumer Club

Contact Information

JAXXON Website:

JAXXON Help Center:

Corporate Office Address:

JAXXON LLC
691 Randolph Ave
Costa Mesa, California 92626
United States

Other Info (opening hours):

Hours:

Monday - Friday: 6:00am - 6:00pm PST

Satyrday - Sunday: 9:00am - 3:00pm PST

More contact details

JAXXON Rating Based on 3 Reviews

Rating details

2.5
more details
Advertised vs Delivered
Delivery Service
Website
Customer service

Rating stats

Rating trend

Summary of JAXXON Customer Service Calls

43 TOTAL
CALLS
00:00 AVG CALL
DURATION
0% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call JAXXON?

Request for Information Question:

  • “Ask about an item”
  • “Status of my order”
  • “Questions about merchandise”

Return/ Replace Question:

  • “Return of my Necklace”
  • “Returns”
  • “I ordered a 5mm Cuban link chain and bracelet and I received a 3 mm chain and bracelet. I have been trying to get this corrected to no avail.”

Shipping and Delivery Question:

  • “Wrong item sent”
  • “Locate package”
  • “Parcel not shipped”

Product/ Service Question:

  • “I tried to make a order and it canceled soon as I made the purchase makes no sence”
  • “Warranty question”

Account Question:

  • “Code won't apply”
  • “Forgot to get my free chain after ordering 2 other chains”

Refund Question:

  • “Refund on the chain I just order”

Payments and Charges Question:

  • “Coupon”

Other Question:

  • “Gold chain”
  • “Women's 16 yellow gold diamond tennis necklace”
  • “Need to modyfy my order”

Compare JAXXON Customer Service To

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